If you have questions about our products, shipping times, order status, or cancelling an order and receiving a refund, please browse our extensive FAQ sheet below.
HOW CAN I CONTACT RHYTHM AND BEAT?
Please email Customer Support at:
firstname.lastname@example.org and we will get back to you within 1-4 business days!
HOW MUCH IS SHIPPING?
Shipping and handling in the USA is a flat rate of $4.95 for all orders under $49.99 and is FREE for all orders over $49.99.
Shipping and handling for international orders starts at $9.95 and depending on weight of order can cost up to $15.95. All orders over $100.00 ship for FREE to all international locations.
HOW LONG UNTIL I RECEIVE MY ORDER?
Most of our products ship within a few weeks via DHL and USPS with a tracking number unless otherwise stated on the specific product page. Some items will arrive as soon as a few days, while other items may take up to a few weeks. We will send out tracking information to you as soon as your package ships!
WHY DID I ONLY RECEIVE PART OF MY ORDER?
Some of our products ship from different locations. Most of our apparel is printed and sent out within a few days. If you only received part of your order, don't worry, the rest is on the way!
DO YOU OFFER WHOLESALE DISCOUNTS?
We do offer wholesale discounts. Please reach out to our support email email@example.com and we can provide you with a code for checkout!
CAN I REPLACE A DAMAGED AND/OR INCORRECT ORDER?
We currently do not accept returns, but we do issue refunds. Please refer to our refund policy for more info.